Terms and Conditions

The following Terms and Conditions apply to all bookings made on this website. We kindly ask that you take a moment to read them prior to making a Booking.

  • Any lost keys will incur a charge of IDR 100.000,-.
  • Failure to cancel within this time will result in a cancellation charge equal to the first night of yourstay.
  • Our front desk is open from 8am and closes at 11pm.
  • Respect the other guests.
  • The prices displayed on the Websites are an average per night per person until a rate is selected.
  • In the interests of security and to prevent fraud, at the time of check-in, guests may be required to confirm their identity by providing their booking reference and their passport/identity card/driving licence.
  • Unless otherwise stated on the booking confirmation, Guests may check-in at any time from 12.00 p.m. on the scheduled day of arrival.
  • Rooms are subject to maximum occupancy rules set by Rumah Kayu Bali. If you would like further details please contact the Customer service.
  • Guests are not permitted to smoke in rooms or public areas.
  • No pets, drugs and weapons allowed.
  • Avoid any kind of indecent behavior especially for couples.

Best Regards,


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